Shipping policy

Most orders will be shipped within 2-3 business days of your order.

Standard shipping is USPS. All orders include tracking. You will receive a shipping email with the tracking number when your order has shipped. Please allow up to 48 hours for your tracking to update. 

Please note: I am only able to ship to the address you provided during checkout. Please be sure your shipping address is correct and verified during checkout. I cannot provide refunds for incorrect shipping addresses.

We are not responsible for lost, stolen, or damaged packages. We ask that you file a claim with the shipping carrier directly in this instance.

Orders in the U.S. over $150 will ship free. 

If you have still not received your canvas one week after your shipping confirmation, please email me at kelsey@canvasqueenneedlepoint.com.  

If you have any questions about shipping, please don't hesitate to reach out.